These Terms of Service (“Terms”) govern the use of the website drurybags.net (“Site”) operated by DRURY LUGGAGE & BAGS LTD, a legally registered company located in Leicester, England, United Kingdom.
By accessing, browsing, registering, ordering, or purchasing any products on this website, you (“Customer”, “User”, “You”) fully acknowledge, understand, and agree to be bound by these Terms of Service, our Returns & Exchanges Policy, Shipping Policy, and Privacy Policy. If you do not accept any part of these terms, please do not use our website or place any orders.
This agreement is formulated in accordance with theUK Consumer Rights Act 2015 and UK e-commerce legal regulations, ensuring full compliance with local business laws and international cross-border transaction standards.
2. Company Information
Company Legal Name: DRURY LUGGAGE & BAGS LTD
Registered Address: 133 Keyham Lane West, Leicester, England, LE5 1RT, United Kingdom
Official Contact Email: payment@drurybags.net
Official Contact Phone: +44 7480715831
Operating Website: drurybags.net
Business Scope: Online retail of women’s fashion footwear, including casual sneakers, high heels, boots, sandals, flip flops, and daily wear shoes.
3. Site Usage Rules
All users accessing our website must comply with the following usage regulations:
You may only use this website for personal, non-commercial legitimate shopping purposes.
You are prohibited from using this site for fraud, illegal transactions, malicious attacks, data crawling, spam behavior, or any activities that violate UK laws and international network regulations.
You shall not damage, interfere, or disrupt the normal operation of the website, server, and system background.
You are responsible for the authenticity and validity of all personal information and order information you submit on our website.
We reserve the right to restrict or permanently block your website access if we confirm any violation of usage rules.
4. Product Information & Pricing
All products displayed on drurybags.net are women’s fashion footwear sold directly by DRURY LUGGAGE & BAGS LTD. We strive to ensure that all product pictures, descriptions, sizes, colors, and material introductions are accurate and detailed.
All prices displayed on the website arefinal retail prices (excluding international shipping fees and local tariffs in some regions). All prices are clearly displayed and will not be arbitrarily increased or hidden charged during the transaction process.
We reserve the right to adjust product prices and update product styles according to market updates and inventory changes. All price adjustments will take effect immediately after being updated on the official website and will not affect confirmed paid orders.
Due to different display resolutions of electronic devices, slight color differences between the actual product and the picture are normal and do not belong to product quality problems.
5. Order & Payment Terms
Order Confirmation: After you successfully place an order and complete payment, our system will automatically generate an official order record, and our team will review and process the order within 1–2 working days.
Valid Payment Methods: We support global mainstream secure payment channels. All payment processes are encrypted and protected to ensure user fund and information security.
Transaction Security: All payment transactions comply with international financial compliance standards and Stripe payment service specifications. All order funds are officially recorded and traceable.
Order Cancellation: Users can apply for order cancellation before shipment. Once the goods are shipped, cancellation requests will be transferred to the return and exchange process.
6. Shipping & Delivery Terms
We provide global shipping services for all customers worldwide. All orders will be strictly packaged and shipped in accordance with international logistics standards. The delivery time depends on the customer’s destination country and local logistics efficiency.
We are responsible for arranging formal logistics delivery and providing complete tracking numbers for all shipped orders. For detailed shipping rules, please refer to our independent Shipping Policy page.
7. Returns, Exchanges & Refunds
We provide a 30-day hassle-free return and exchange service in compliance with UK consumer protection laws. All return, exchange, and refund rules, eligibility conditions, processing procedures, and fee responsibilities are clearly specified on our official Returns And Exchanges page.
By placing an order, you fully agree to our official after-sales service rules and refund processing standards.
8. Intellectual Property Rights
All content on drurybags.net, including but not limited to website design, text copy, product pictures, logo, graphic materials, and layout design, belongs exclusively to DRURY LUGGAGE & BAGS LTD.
No individual or institution may copy, reproduce, modify, spread, or use our website content and brand materials for commercial purposes without our official written authorization. We will strictly investigate and hold legally responsible for any intellectual property infringement behavior.
9. User Privacy Protection
We attach great importance to user personal information protection. All user registration information, order data, payment information, and browsing data will be strictly encrypted and protected in accordance with the UK Data Protection Act and GDPR standards.
We will never sell, lease, or disclose user private information to any third-party institutions without user’s explicit consent. For detailed privacy protection rules, please refer to our official Privacy Policy.
10. Disclaimer
Our website operates in strict accordance with legal standards, but we do not undertake the following responsibilities:
Service interruption caused by uncontrollable factors such as network failure, server maintenance, natural disasters, and policy adjustments.
Product color difference caused by user device display problems.
Delivery delay caused by local logistics congestion, customs inspection, and other third-party factors.
Losses caused by users’ violation of website usage rules or improper operation.
11. Policy Update & Revision
We reserve the right to update and revise these Terms of Service irregularly according to business adjustments and legal requirement changes. The updated terms will be officially published on the website and take effect immediately. Continued use of the website after policy updates means you accept the latest revised terms.
12. Governing Law & Dispute Resolution
These Terms of Service are governed by the laws of England and Wales. Any disputes arising from website use, orders, and transactions shall be resolved through friendly negotiation first. If the negotiation fails, the dispute shall be submitted to the local legal institution in the United Kingdom for settlement.
13. Official Contact Information
Company: DRURY LUGGAGE & BAGS LTD
Address: 133 Keyham Lane West, Leicester, England, LE5 1RT, United Kingdom
